Privacy Policy

Effective Date: 

Inniva Soft (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.

Table of Contents

• Scope
• Information We Collect
• How We Use Your Information
• How We Share Information
• Data Security
• Your Rights
• Data Retention
• Cookies
• Communications
• Contact Us
• Changes to This Policy

Scope

This Privacy Policy applies when you use our website https://innivasoft.co.uk/, our applications, plugins, and related services (“Services”).

Information We Collect

Information You Provide

• Account information (e.g. username, email)
• Profile details you choose to provide
• Communications with us (e.g. support emails)
• Payment details are processed securely by third-party providers and are not stored by us

Information Collected Automatically

• Usage data related to how you interact with our Services
• Device and browser information
• IP address and general location (country/region)
• Cookies and similar technologies (with consent)
• We do not collect or store the contents of your source code

How We Use Your Information

We use personal information to:

• Provide and operate our Services
• Manage accounts and subscriptions
• Improve our products and user experience
• Communicate with users
• Comply with legal obligations
• Protect our Services and users
• We may use anonymised and aggregated data for analytics and research

How We Share Information

We may share personal information:

• With trusted service providers who support our Services
• When required by law or legal process
• To protect our rights, users, or services
• As part of a business transaction (e.g. merger or asset transfer)
• We do not sell personal information

Data Security

• We take reasonable technical and organisational measures to protect personal information, including encrypted connections and restricted access
• No system is completely secure, and we cannot guarantee absolute security

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• You can manage your account information through your profile or contact us to exercise your rights

Data Retention

• We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, or resolve disputes
• Non-identifiable data may be retained for analytics

Cookies

• We use cookies to operate our website, remember preferences, and improve functionality
• You can manage cookies through your browser settings

Communications

• We may contact you about your account, service updates, or support requests
• Marketing emails are optional and include an unsubscribe link

Contact Us

If you have questions or concerns about privacy, contact us at:
📧 admin@innivasoft.co.uk

Changes to This Policy

• We may update this Privacy Policy from time to time
• Any material changes will be posted on our website